Philips Roku TV is an excellent device that provides a seamless streaming experience. However, users have reported that their Philips Roku TV has no sound, even when the TV is not muted. This issue can be frustrating, but it is not uncommon. There are a few reasons why this issue may occur, and this article will guide you on how to fix the problem.
Checking the Volume Settings
The first thing to check is the volume settings. If the TV is not muted, you need to ensure that the volume is turned up. You can increase the volume by pressing the volume up button on your remote or by going to the settings and adjusting the volume there.
If the volume is still not working, you should check if the TV is set to the correct audio output. You can do this by going to the audio settings and selecting the correct output source. For example, if you are using an external speaker or a soundbar, you need to select the correct audio output source.
Checking the Audio Cables
If the volume settings are correct, you should check the audio cables. If the cables are damaged, they may not transmit sound signals properly. You need to check if the cables are properly plugged in and if they are not damaged.
You can also try using a different audio cable to see if that helps. Sometimes, cables may become faulty, and replacing them can solve the problem.
Restarting the TV
If the above steps do not work, you should try restarting the TV. You can do this by unplugging the TV from the power source and waiting for a few minutes before plugging it back in.
Restarting the TV can reset the settings and fix any software glitches that may be causing the sound issue. Once you have restarted the TV, check if the sound is working correctly.
Updating the TV Software
If restarting the TV does not work, you should check if the TV has the latest software update installed. Sometimes, outdated software can cause sound issues. You can check for updates by going to the settings and selecting “System” and then “Software Update.”
If there is an update available, you should download and install it. Once the update is installed, check if the sound is working correctly.
Factory Resetting the TV
If none of the above steps work, you should try factory resetting the TV. This will reset the TV to its original settings and erase all data on the TV.
You can factory reset the TV by going to the settings and selecting “System” and then “Advanced system settings.” Select “Factory reset” and follow the prompts to reset the TV.
Conclusion
If your Philips Roku TV has no sound, it can be frustrating, but there are several steps you can take to fix the problem. You should start by checking the volume settings and audio cables. If that doesn’t work, try restarting the TV, updating the software, or factory resetting the TV. If none of these steps work, you may need to contact Philips customer support for further assistance.